Privacy Policy

Last updated: February 2026

1. Introduction

AIXILCOILS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This policy is designed in compliance with the Nigeria Data Protection Regulation (NDPR) 2019 and the Nigeria Data Protection Act (NDPA) 2023, as well as international best practices for data protection.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name and contact information (email, phone number)
  • Company name and job title
  • Project requirements and specifications
  • Payment and billing information

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on site
  • Referral sources

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Respond to inquiries and provide customer support
  • Send project updates and relevant communications
  • Process payments and manage accounts
  • Analyze website usage and improve user experience
  • Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

  • Service providers who assist in our operations
  • Professional advisors (lawyers, accountants)
  • Law enforcement when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications

7. Cookies

We use cookies and similar technologies to enhance your experience. Types of cookies we use:

  • Essential Cookies: Required for basic site functionality (session, security).
  • Analytics Cookies: Help us understand how visitors use the site so we can improve it.
  • reCAPTCHA: We use Google reCAPTCHA on forms to prevent spam. This may set cookies and collect data per Google's privacy policy.

You can control cookie settings through your browser preferences. Disabling essential cookies may affect site functionality.

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy:

  • Contact form submissions: Retained for up to 2 years, then deleted.
  • Project/client data: Retained for the duration of the business relationship plus 5 years for legal compliance.
  • Website analytics data: Retained for up to 26 months.
  • Marketing preferences: Retained until you opt out.

9. Third-Party Services

We use the following third-party services that may process your data:

  • Google reCAPTCHA: Spam protection — subject to Google's Privacy Policy.
  • Vercel: Website hosting and analytics.
  • Email services: For sending transactional and inquiry-related emails.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at our contact page or email us directly at info@aixilcoils.com.ng.